SMS Privacy Policy

Longy School of Music SMS Privacy Policy

Effective Date: 06/01/2026

Longy School of Music (“Longy,” “we,” “our,” or “us”) uses text messaging to communicate with students and other authorized recipients regarding school-related matters. This SMS Privacy Policy explains how we collect, use, and protect information when you opt in to receive text messages from Longy through Jenzabar Comms+, JICS, or other Longy communication platforms.

1. Information We Collect

When you opt in to receive SMS/text messages from Longy, we may collect:

  • Your mobile phone number

  • Your name and relationship to Longy

  • Your consent and messaging preferences

  • Message delivery records and response history

  • Information you provide in reply to a text message or through connected Longy systems

2. How We Use Your Information

Longy may use your mobile number to send text messages related to your academic and institutional relationship with the school, including:

  • Course reminders

  • Class schedule notifications

  • Faculty schedule updates

  • Advising appointment reminders

  • Campus alerts and urgent school notices

  • Other student support or administrative communications

3. Consent to Receive SMS Messages

By opting in to receive text messages from Longy, you consent to receive recurring informational SMS messages at the mobile number you provide or confirm. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency may vary depending on your enrollment, course activity, advising needs, and school announcements.

4. Sharing of Information

Longy does not sell your personal information.

We may share information with service providers and technology vendors that help us operate our systems and deliver communications on our behalf, such as messaging providers, student information systems, and portal platforms, but only as necessary to provide those services.

Mobile opt-in data, SMS consent, and phone numbers collected for SMS communications will not be shared with third parties or affiliates for their own marketing or promotional purposes.

5. Data Security

Longy uses reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

6. Opting Out

You may opt out of SMS messages from Longy at any time by replying STOP to any text message. After opting out, you will no longer receive SMS messages from that messaging program unless you opt in again.

For assistance, reply HELP.

7. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

8. Data Retention

Longy may retain communication records and related information for as long as reasonably necessary for academic, administrative, operational, legal, compliance, and recordkeeping purposes.

9. Changes to This Policy

Longy may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this SMS Privacy Policy or Longy’s text messaging practices, please contact:

Longy School of Music
27 Garden Street
Cambridge, MA 02138
Phone: 617-876-0956
Email: helpdesk@longy.edu